Policies

Commitment

Thank you for visiting my website! I enjoy making my products and strive to provide you an excellent service.

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

Card logos

Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.

Shipping

All orders will be shipped 1-3 days from payment via United States Postal Service First Class. Delivery in the USA normally takes 2-5 business days. A tracking number will be provided will all USA purchases. HeatherMade Designs does not ship outside of the 50 states.

Returns/Exchanges

If for any reason you are not satisfied with your purchase, the items can be mailed back for a refund of the item cost or exchanged for another item of equal value. All refunds or exchanges must be within 10 days of purchase.  Shipping for returns/exchanges to be paid for by purchaser unless due to an error made by HeatherMade Designs, LLC.

Taxes

All sales in Michigan, USA will be charged 6% sales tax.