All orders will be shipped 3-5 days from payment via United States Postal Service First Class. Delivery in the USA normally takes 2-5 business days. A tracking number will be provided will all USA purchases. HeatherMade Designs does not ship outside of the 50 states.  If you are in need of faster turn around time, please contact before making your purchase so special arrangements can be made.

If for any reason you are not satisfied with your purchase, the items can be mailed back for a refund of the item cost or exchanged for another item of equal value. All refunds or exchanges must be within 10 days of purchase.  Shipping for returns/exchanges to be paid for by purchaser unless due to an error made by HeatherMade Designs, LLC.